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FAQs

  • What is Waste Disposal Services (WDS)?

    WDS is an unincorporated joint venture between Auckland Council and Waste Management NZ Ltd, operating Whitford Landfill and East Tamaki Transfer Station. It was established in 1994 to manage waste from the Manukau Council Area.

  • What payment methods are accepted at the East Tamaki Refuse Transfer Station?

    Payment must be made via debit or credit card. Cash payments are not accepted.  

  • Are there any items not accepted at the East Tamaki Transfer Station?

    We do not accept hazardous wastes (like asbestos, gas bottles, solvents, paints), tyres, liquid wastes, bulky wastes, or bulk dust/sawdust loads.  

  • What are the safety protocols at the East Tamaki Transfer Station?

    Safety is our priority. Please follow site staff instructions, adhere to safety messages, and avoid offensive or abusive behaviour. The site is alcohol and smoke-free.

  • Who can use the Whitford Landfill?

    It is open to commercial customers and local residents (Whitford, Beachlands, Clevedon areas). Proof of address is required for local residents.

  • What items are not accepted at Whitford Landfill?

    We do not accept fridges, freezers, hazardous items, paints, liquids, compressed gas cylinders, or tyres.  

  • How is the methane gas captured at Whitford Landfill used?

    Methane gas is captured and utilised by our energy generation plants to produce electricity, powering up to 5,000 homes.  

  • What happens to the waste at modern landfills?

    Modern landfills in New Zealand play a crucial role in safely containing waste that cannot be recycled. They feature advanced systems to manage environmental impacts, such as capturing over 90% of landfill gas for electricity generation, preventing liquid runoff with complex lining systems, and controlling pests and odours by compacting waste daily and covering the operating area.

  • How do modern landfills benefit the environment?

    Besides containing waste, modern landfills contribute positively to the environment. For instance, our landfills support extensive riparian planting, native tree restoration, and pest control efforts on surrounding lands. Wetlands near our sites attract diverse birdlife, including at-risk species like the weweia (dabchick).  

  • Are there alternatives to landfill for waste disposal in New Zealand?

    Currently, there are no viable alternatives to landfill for disposing of large quantities of waste in New Zealand. Waste-to-energy incineration has been discussed, but it's generally used in densely populated areas and poses challenges to New Zealand's waste reduction goals and environmental commitments under the Paris Agreement.

  • What happens to my waste that I give you?

    Your waste is put into large containers and then taken across to the Class 1 Whitford Landfill to be securely and safely disposed of.  

  • What happens to the green waste that I give you?

    The green waste is put into large containers and sent to Puketutu Island where Living Earth processes the waste on an industrial scale to make a certified compost. This is why we have certain rules around what we can accept as green waste.

  • Why don’t you recycle our waste?

    East Tamaki Refuse Transfer Station is aimed as a general mixed waste drop-off facility, we are a commercial operation with no specific funding for additional sorting or recycling, Auckland Council can provide information on potential outlets/facilities for specific recycling products.